Home      About      News      Professional Services      Why HPPV?      Projects      Contact

"Three Decades of PV Experience, Reliability and Energy Production Results"

Our High Performance PV pledge to you our customer:
This is Our Promise

You are in the process or already have made the investment in a solar electric / PV system for your office or home which is a substantial financial commitment. High Performance PV applauds your action and vision!

We take your decision extremely seriously! You are our customer, and you provide our livelihood. Your satisfaction is the key to our success, growth, job satisfaction and survival.

We will provide you with the highest quality of PV services for financial and system analysis, design, quality assurance, testing, troubleshooting, repair, commissioning and maintenance.

We are committed to treating you to the highest standard in customer service. This means that we will treat you the way we wish to be treated, before, during and after the installation.

High Performance PV will always give you the most accurate, current and exact information about our services, your equipment, its operation, performance and maintenance.

We promise to provide you with the most attentive service, be available to answer any question or concern as long as you allow us to serve you. We will do so promptly and cheerfully. We will always serve you honestly and ethically!

We will always treat you, your property and your time with respect. You deserve nothing less!

We will be prompt and professional. We will take the time to let you know what we are going to do and how we are going to do it. When you have a question, comment or concern, we will work with you until it has been fully addressed. Since 1977, we have committed to doing this longer than any PV company in Arizona.

If you require a change to what was originally agreed, we will discuss the change order, provide you with an accurate cost for the change and make sure that it is completed properly.

We will always exceed National Electrical Code (NEC) requirements and any local code requirements. We do this to give you the safest and highest performing system with the longest possible life. We will always use or specify the best and most appropriate equipment available for your project. We will give you the highest performance that PV technology allows.

We at High Performance PV commit to always do our best for you, our valued customer.

Sincerely,
John R. Balfour, President, BS, MEP, PhD, LEED AP